• Adhere to existing Government of Alberta established policies, procedures, standards, guidelines and practices.
• Maintain, support and enhance enterprise storage software/hardware products under the supervision and direction of the Storage Operations Team Lead.
• Provision SAN storage.
• Provide support for inter-array SAN replication technologies.
• Provide support for backup and recovery services including the hardware and software required to manage an environment of more than 6000 client nodes.
• Provide file system services (file structure, access, sharing, quotas and security rights).
• Maintain Distributed File System, personal, shared and roaming profile file system support for the Government of Alberta Domain.
• Maintain/update storage procedures, processes documentation, configuration diagrams and spreadsheets.
• Establishes proper communications with clients, vendors, and internal support groups.
• Provide required technical assistance and consultation to internal technical teams as well as other ministries.
• Participate in domain migrations and hosting proposal projects.
• 7/24 on-call support.
